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WARRANTY FORM

Leatherman Frequently Asked Questions

Frequently Asked Questions

Can I get on a commercial aircraft carrying my Leatherman tool?

UPDATED January 03, 2018:
Some Leatherman products are crafted to follow TSA specifications for a carry-on item. Those products are listed below. Other Leatherman products may be stowed in checked luggage that travels in the cargo area.

The following Leatherman products comply with current TSA regulations for carry-on items:

  • Juice CS3
  • Tread
  • Tread LT
  • Tread Metric
  • Brewzer
  • Grind
  • Hail + Style PS
  • Jam
  • Piranha 2
  • Thruster
  • Style PS
  • Pump
  • Rail
  • Cam

Leatherman’s travel-friendly products are specially designed to conform to regulations for commonly restricted areas and have successfully traveled through security at airports, theme parks, government buildings, schools, sporting events, and concerts throughout the world. They have been greeted not only with acceptance, but also with genuine interest and even excitement.

Please note: Before carrying any Leatherman product on a flight or into any other restricted area, refer to the organization’s published sharp object policy for your own protection. Security agents, such as TSA representatives, have full discretion over allowable items for the safety of all passengers and international laws may vary.

Where does the Leatherman name come from?

Our tools bear the name of our founder Tim Leatherman, who invented the original Pocket Survival Tool, now known as the PST.

Why should I buy a Leatherman tool?

Tim Leatherman’s standards for quality, durability, precision and attention to detail are what make Leatherman tools like no other. Ever since Tim invented the category, we’ve focused on just one thing – manufacturing the world’s highest quality multipurpose tools.

Can you just send me the parts I need?

Our products are designed to be disassembled by factory-trained technicians only. Repaired tools are reassembled (and the pivot posts cemented) to ensure proper tension for optimum tool performance. Attempting to disassemble a Leatherman tool yourself may result in lost components and compromised tool functionality. It will also void your warranty protection.

Can I have a different blade installed in my Leatherman tool?

Each Leatherman tool consists of a combination of features that makes it a unique multipurpose tool. We cannot alter or substitute different blade components from one tool version to another.

Do you customize tools?

We do not offer any customization of tool components or tool configurations.

How do I clean and maintain my Leatherman?

Rust and corrosion
All Leatherman products are manufactured from 100% high-grade stainless steel. The exceptions are the screw bits for the tool adapter which are made of tool steel. Stainless is not rust proof; it is corrosion resistant. Depending on the mix of metal alloys, stainless steels may be highly corrosion resistant and relatively soft (like kitchen flatware), or they may be somewhat corrosion resistant and quite hard. Our products are fabricated from the hard steel that is corrosion resistant so your tool components are strong and the knives retain a sharp cutting edge. Consequently, corrosion can occur in the absence of proper maintenance.

Your Leatherman product should be cleaned, dried and re-oiled periodically to inhibit rust and corrosion. This is especially true if you use it in a damp or marine environment. After cleaning, re-oil pivoting areas with a light machine or penetrating type oil (such as WD-40). Buff stained surfaces with a polishing cloth or non-metallic abrasive (example: Scotchbrite pad or soft bristle brush).

Cleaning Methods
Depending on what your Leatherman has been exposed to, there are several cleaning methods to consider:

  • If your Leatherman has been exposed to salt water or marine environments, it should be thoroughly rinsed in fresh water, dried and lubricated with a water displacing product. If stains or rust spots appear, refer to the Rust and Corrosion section above for removal tips.
  • If debris or sticky substances have accumulated between the blades, your Leatherman may also be cleaned in a mild solution of detergent and water.
  • To remove tar and similar substances, clean your Leatherman with turpentine or other mineral spirits. Do not use chlorine products.

After cleaning, dry your Leatherman and apply a light machine oil or a water-displacing product (WD-40) to force out moisture trapped in the joints. This also helps protect the tool from further corrosion and sticking.

How do I get replacement bits or sheath?

Accessories can be purchased from most of our retail partners as well from our website. There are several sheaths and bit kits to choose from depending on which model of tool you have.

Why did the wire cutters stop working?

On all the tools with pliers, there are two areas for cutting wire. There is the regular wire cutter and a hard-wire cutter. The hard-wire cutter is the “notch” at the base of the wire cutters. When you place the wire in the notch, you will be able to cut higher-strength materials such as fish hooks or fencing wire. The upper portion of the wire cutters should be used for softer wire only.

All the blades on one handle of my Super Tool have been accidentally locked open. How can I get them unlocked?

Use a separate screwdriver or similar device to unlock the blades. With the handles closed together, insert the screwdriver into the slot created by the handle spring (where the handle locks onto the tool blades). Gently pry up the handle spring until one of the blades can be released.

QUICK FACTS

Our tools bear the name of company president Tim Leatherman, who invented the original Pocket Survival Tool, now known as the PST.

The Leatherman Wave multi-tool is hands down our most popular model, made famous by its outside-accessible blades that can be deployed with just one hand. When we redesigned it in 2004, we gave the new Wave larger knives, stronger pliers, longer wire cutters, and all-locking blades. Perfect for any job, adventure, or everyday task, the Wave multi-tool is an international best-seller.

Every multi-tool and knife we ship out the door is crafted by one of the 700 Oregonians who call Leatherman a great place to work, and we stand behind our products with a no-questions-asked 25 year warranty.

Take a quick tour of the factory and see how your favourite multi-tool is made. Just click on the link to our You Tube channel!