Dear Leatherman Customer,
What is covered by our warranty?
- Our tools are guaranteed against defects in materials and workmanship for 25 years
- We don’t keep track of the time, i.e. no till slip required
What is not covered by our warranty?
- Maintenance, accessories and loss
- Tool finish and coloured coating
- Modified tools
- Corroded or rusted tools
- Blunt blades
- Dirty tools
- Burnt tools
- Welding damage to tools
What about sabotage or policy abuse?
- Intentional/deliberate abuse is not covered by our warranty
- No more than four tools return limit as our warranty is intended to cover the original owner for their
- Only whole tools or at least 2/3 of the tool returned will be considered for warranty
SHARPENING AND MAINTENANCE SERVICES
Periodically tools are returned to us that just need to have blades sharpened, tools serviced, generally
cleaned or repaired out of warranty. In this case we will be happy to do the required service at a minimal
cost as follows:
Menu of Services – Price (incl. VAT)
- Standard Service (includes sharpen, lube, clean)
- Replacement of Components (out of warranty tool)
*Price are subject to change
Please note that these fees will apply from January 2021.
Your Awesome Customer Service Representative