Leatherman Warranty, Sharpening & Maintenance Services.

Leatherman Service

Dear Leatherman Customer,

WARRANTY EXPLAINED:

What is covered by our warranty?

  • Our tools are guaranteed against defects in materials and workmanship for 25 years
  • We don’t keep track of the time, i.e. no till slip required

What is not covered by our warranty?

  • Maintenance, accessories and loss
  • Tool finish and coloured coating
  • Modified tools
  • Corroded or rusted tools
  • Blunt blades
  • Dirty tools
  • Burnt tools
  • Welding damage to tools

What about sabotage or policy abuse?

  • Intentional/deliberate abuse is not covered by our warranty
  • No more than four tools return limit as our warranty is intended to cover the original owner for their
    personal use
  • Only whole tools or at least 2/3 of the tool returned will be considered for warranty

SHARPENING AND MAINTENANCE SERVICES

Periodically tools are returned to us that just need to have blades sharpened, tools serviced, generally
cleaned or repaired out of warranty. In this case we will be happy to do the required service at a minimal
cost as follows:

Menu of Services – Price (incl. VAT)

  • Standard Service (includes sharpen, lube, clean)
    R70/tool*
  • Replacement of Components  (out of warranty tool)
    R140/part*

*Price are subject to change

Please note that these fees will apply from January 2021.

Kind regards
Your Awesome Customer Service Representative

 

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IMPORTANT NOTICE:

Awesome Tools is relocating warehouse between February and March 2025.

To ensure a smooth transition, The Service Centre will be closed from 10 March 2025 – 16 March 2025.

It will reopen again on Monday, 17 March 2025.

We appreciate your support and patience as we complete this important upgrade.


Please be aware of fraudulent websites claiming to be Stanley South Africa and selling Quenchers and other items at extremely discounted prices.

Here are some tips to help protect you from being misled by false advertising:

  • Only buy from trusted Stanley retailers or from our official website: stanley1913.co.za
  • Don’t purchase from social media ads that offer Stanley products at discounts unless they are coming from our verified social media accounts (Instagram: @stanley_southafrica and Facebook: Stanley SA) or trusted retailers.
  • If you think you may have placed an order with one of these fraudulent sites, please contact your bank or credit card company immediately to dispute the charges.

If you have any questions or want to verify your order, please contact us on info@awesometools.co.za or via our social media accounts.