Stanley 1913 is recalling the lid of select Switchback and Trigger Action travel mugs because the lid threads can shrink when exposed to heat and torque causing the lid to detach during use, posing a burn hazard. We ask all our customers currently in possession of the Switchback or Trigger Action travel mugs to immediately […]
*** These are findings and comparisons made from a “Stanley Quencher” which was returned to Stanley SA for a repair. This may not be indicative or apply to all counterfeit/fake products in circulation. *** HOW TO SPOT A FAKE – THE HANDLE: Handle is positioned 1cm lower on the FAKE; the ORIGINAL handle is closer […]
IMPORTANT NOTICE:
Our SERVICE CENTRE is totally commitment to customer service.
PLEASE NOTE: From 30 April 2025, our Service Centre will temporarily be closed for walk-in drop-offs but repairs will continue via courier and through our retail partners across South Africa.
The reason is that we are working on a dedicated retail space to better support local in-person service.
Our recent move had an unexpected disruption to our business and we thank you for understanding!
📦 Repairs via courier
🛠️ National service, uninterrupted
🧭 Retail space in development"
